| Direct benefits of social support are well established, yet its stress-buffering effects are inconsistent. Relational regulation theory (RRT) may better explain this inconsistency beyond the demands-control support (DCS) model, though RRT has yet to be applied to organisations. RRT proposes that `everyday' interactions help individuals self-regulate their thoughts and feelings, and organisational justice appears similar to RRT. The study investigates direct and interactional influences of support on mental wellbeing and work-related outcomes in relation to DCS, RRT and justice. Respondents were 269 (59%) administration staff across a medium-sized Australian hospital. Results extend RRT to organisations, and indicate that support benefits all employees, not just those with work-related stress. |
Updated 07/09/2013